AAMIR HUSSAIN SAYED
Aviation Professional Specialized In Aviation Management. Expertise In Global Trip Support, Airport Operations And Account Managing
Mumbai, MH 400060 ♦ +91‑982‑180‑7817 ♦ aamir.7817@gmail.com ♦ WWW: https://bold.pro/my/aamir‑sayed/740r ♦ LinkedIn: https://www.linkedin.com/in/sayed‑aamir‑2045b364/
Profile
Dedicated Aviation professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Key Skills & Expertise
· Operational efficiency management
· Effective problem resolution
· Client support
Team leadership
Professional Experience
Operations Manager, 02/2025 – Current
Plexus Aviation Services Private Limited – Mumbai, IN
· Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
· Supervised operations staff and kept employees compliant with company policies and procedures.
· Led hiring, onboarding and training of new hires to fulfill business requirements.
· Developed and implemented strategies to maximize customer satisfaction.
· Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
· Facilitated smooth collaboration between departments through clear communication channels.
· Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
· Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
· Developed and maintained relationships with external vendors and suppliers.
· Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
· Reported issues to higher management with great detail.
· Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Assistant Manager – Flight Operations Centre, 06/2022 – 01/2025
Plexus Aviation Services Pvt. Ltd – Mumbai, IN
· Liaising with customers and their representatives in extraordinary manner to ensure premium first-class service.
· Liaising with Ground handling team (General Aviation) to ensure seamless operation.
· Leading team & supporting them.
· FDTL Monitoring & Maintaining for our ADHOC Clients
· Creating SOP.
· Demonstrated high level of initiative and creativity while tackling difficult tasks.
· Used critical thinking to break down problems, evaluate solutions and make decisions.
· Paid attention to detail while completing assignments.
· Mentored team members to enhance professional development and accountability in workplace.
· Supervised day-to-day operations to meet performance, quality and service expectations.
Flight Support Supervisor, 02/2016 – 05/2022
Nexus Flight Operations India – Mumbai, Maharashtra
· Liaising with customers and their representatives in extraordinary manner to ensure premium first-class service.
· Liaising with Ground handling team (General Aviation) to ensure seamless operation.
· Responsible for ensuring aircraft has received all services requested.
· FDTL Monitoring & Maintaining for our ADHOC Clients
· Saved Hundreds of Dollars by Negotiating with Vendors.
· Provide Lounge services to passengers, crew and representatives & Arrange for their accommodation at Hotel’s.
· Liaise with Ministry of Interior (MOI) and Security to ensure safe, effective and secure processing of VIP passengers.
· Co-ordinate with Civil Aviation Authorities for obtaining necessary permits for landing & overfly.
· Ensuring all areas of FBO are safe, organized with exceptional standard.
· Adhere to Ramp Safety whilst performing duties airside.
· Operating Crew resourcing and handling of General Declaration & Passenger Manifest.
· Coordinating with all Government Departments such as Immigration, Customs, APHO (Airport Health Organization) & AIU (Air Intelligence Unit) for clearance of International Charter Flights.
· Improved operations through consistent hard work and dedication
· Collaborated with team members to achieve target results
Senior Executive, 10/2014 – 02/2016
Mumbai International Airport Limited – Mumbai, IN
· Arranging Ground Handling Services for Clients
· Performed Day to Day Operations of General Aviation Terminal.
· Coordinating with all Government Authorities for smooth Operations.
· Handled & Supervised all Make In India summit 2014 State Guest Flights
· Attended Training from Customs & Successfully trained all staff with new Bill of Entry procedure.
Assistant Supervisor, 09/2011 – 10/2014
Cambata Aviation – Mumbai, IN
· Leading Check-in Counters
· Turnaround Coordinator
· Maintaining of Excess baggage Collection
· Allocating Staff for Duties
· Managed Team of 35 Staff
· Submitted documentation and reports to upper management
· Achieved results by working with staff to meet on time performance
Education & Certifications
Bachelor of Commerce: Accounting And Business Management, 06/2011 – 11/2013
Mumbai University – Mumbai
Diploma in Airport Management And Customer Care: Aviation, Airport Management, 06/2009 – 07/2010
Avalon Aviation Academy – Mumbai
Higher Secondary Certificate: Commerce, 06/2007 – 03/2009
Aakash Junior College – Mumbai
Secondary School Certificate: 06/1997 – 03/2007
Swami Vicekanand High School – Mumbai
Personal Details
Marital Status: Married