Job Description
ResCare Workforce Services is the nation’s leading and most comprehensive provider of services and solutions designed to help put people to work.
With more than 400 urban, suburban and rural ResCare-managed operations throughout the nation, ResCare’s team of more than 4,500 workforce professionals sets the industry’s best practices, assisting approximately 1 million job seekers a year, states and state job boards and thousands of employers.
Within this business, Workforce Services offers a combination of career center operations, Job Corps centers, business services and family support functions, and is the largest for-profit collection of workforce solutions in the U.S. Through the six elements of our world-class service delivery model, our team of experts have an enhanced ability to connect employers with qualified job seekers.
As a(n) Youth Job Developer you will:
-Counsels and assists Program’s customers regarding job search strategies, personal career advisement and training issues, identifying and working with barriers to employment, professional goal setting and planning. Identify outside resources, programs and other services for customers if needed
-Advises, monitors, and tracks participation for customers so that they maximize of the functions and opportunities of the program
-Manages the day-to-day relationship with customers, addresses customer concerns promptly with an action plan to ensure satisfaction, and documents all findings with case notes in a clear, concise, and timely manner
-Maintains knowledge/professional understanding of a vast array of occupations/career paths (for effective placement/processing and assessment of customers as well as determining services most appropriate for their career goals
-Provides motivational support to customers during the job search process
-Identifies training needs and ensures appropriate training
-Facilitates job readiness/search workshops
-Demonstrates strong strategies for re-engaging customers after training and finding employment for those customers
-Demonstrates effective use of the guidelines and standards of the Case Management Model to support the needs of the participants
-Successfully documents customer success stories internally and externally.
-Analyzes and constructs critiques of resumes/required documentation for effective processing for customer eligibility
-Administratively maintains accurate and complete records and correspondence as required by the Program Director and according to standards set by Customer
Position Requirements
-BA/BS psychology, marketing, business, human resources or related fields with two plus years relevant work experience preferred
-Experience working with youth particularly in human services or workforce development or an equivalent combination
-Strong communication and organization skills, computer skills, publishing skills and the ability to communicate clearly and concisely.
-The ability to relate well with young adults and have the ability to motivate.
-Knowledge of various job search strategies, resources and actions plans.
Ability to follow instructions well.
Adaptable, flexible, and a fast learner.
Creative and able to meet deadlines.
Works well under pressure and goal oriented and works well within a team concept.
Demonstrated customer service skills.
Demonstrated computer skills, with experience using word processing and spreadsheet software applications.
Familiarity with the communities being served, with knowledge and understanding of local needs and resources.
Additional Information
:This TDS will have focused responsibilities working with employers to develop training and employment opportunities for Youth.
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