B.Tech Jobs / Sales / Telecom
AIRTEL IS HIRING FOR ZSM POSTPAID FOR VISAKHAPATNAM ZONE Full Time
Job Description
Zonal Sales Manager – Postpaid ( Visakhapatnam )
Purpose of the Job
– To formulate & ensure implementation of effective & efficient acquisition strategies for the B2C business in a defined territory (zone), so as to enhance the leadership position.
Deliverables (Maximum 5-6 key responsibilities):
– Building channel productivity
– Increase distribution spread
– Managing customer relationships to minimize churn
– Managing team performance and motivation in a highly competitive market
– Increase net additions and acquisition rental revenue
– Managing workforce to leverage opportunities for cross-selling of different products
– To ensure customer Satisfaction by keeping a check on complaints/ wrong commitments by team/ enquirers etc
Major Challenges :
– Maintaining high revenues and profits despite lower call charges
– 100% + penetrated market.
– Maintaining a good level of employee engagement
– Ensuring customer satisfaction through proper handling of customer service team, and through training of sales professionals on sensitivity to customer needs
– Channel partners ROI
– Managing customer relationship in the face of increasing competition
Decision level :
Prime: Final Decision Making authority, accountable to the Management
– Creation of B2C sales strategies
– Management of the processes and systems to be used in the zone
Shared: Decisions reached jointly with peers on a collective basis
– Zonal strategies for management of different product segments and product linesand Collaboration with different departments such as Technical, Finance, Customer Service, to better fulfill customer needs
Contributory: Makes a major contribution to a decision or policy judgment reached by others
– Development of distribution spread for the zone
– Deciding the trade incentive to be given to the different team members
Demonstrate (Key competencies):
– Teamwork and collaboration
– Analytical and problems Solving abilities
– Execution of Strategies
– Leadership qualities
– Results orientation
– Networking and inter-personal skills
– Consulting, Facilitation and Selling skills
Educational Level
Must have:
– Tier I/II MBA / PGDBM /Engg grad (BE/ BTech)
Working Experience
Must have:
– 6-7 yrs of experience
Salary: Not Disclosed by Recruiter
Industry:Telecom/ ISP
Functional Area:Sales, Retail, Business Development
Role Category:Corporate Sales
Role:Sales/Business Development Manager
Employment Type:Permanent Job, Full Time
Desired Candidate Profile
Please refer to the Job description above
Recruiter Name:Shobhit Jain
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