Job Description
The BI Delivery Manager
– Drive an initiative on their own reporting into the client Exec Director
– Meet Business and understand their needs
– Translate them into accurate technical requirements
– Implement them using the right mix of tools, resources and processes
Needs to have the maturity in understanding the breadth of tech stacks in data space, for example, databases or data warehouse like Teradata, Oracle, SQL server, ETL or replications like Golden Gate or equivalent, Datastage/Informatica or equivalent, and PAAS or IAAS
Within each center, Service Delivery Senior Manager is responsible for delivery of service for a Client and/or for a specific function within an Engagement, whether it be local or remote. The Service Delivery Senior Manager manages multiple delivery teams within one or across different Engagements.
Service Delivery Senior Manager is responsible for:
meeting all service level agreements (SLAs),
key performance indicators (KPIs),
cost budgets
contracted service
quality improvements
information security
He/she reports in these aspects to the local or remote Engagement Director/Manager. In case of remote reporting relationship, he/she maintains a local reporting for all other areas e.g. people matters, disciplinary actions, etc.
Candidates should be flexible/willing to work across this delivery landscape which includes and not limited to Agile Applications Development, Support and Deployment
Qualification: Bachelor’s Degree
Should be an experienced individual in Process, Negotiation, Transition Management and Continuous (Service) Improvement.
– Meet Business and understand their needs
– Translate them into accurate technical requirements
– Implement them using the right mix of tools, resources and processes
Applicants for employment in the US must have valid work authorization that does not now require sponsorship of a visa for employment authorization in the US by Capgemini.
Tagged as: Capgemini, PAAS or IAAS, Senior Business Analyst, Service Delivery Senior Manager, shell scripting, software programmer, Support and Deployment, Teradata, Unix
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